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Our Approach

Our total transformation approach consists of six elements to deliver rapid, substantial and sustainable improvements in performance.

FIND THE MONEY
We work with your people to model and analyse your business, and identify the key strategic and operational improvement drivers (KPIs) for increasing the value of your business. Together we build a picture of the organisation’s future performance and the value that improved operation will bring. Our ongoing work then trains the whole organisation to identify how and where value is created & destroyed in the business. The result is a value-focused organisation in which the objectives of all employees are aligned with those of the business.

COACH AND BUILD OWNERSHIP AMONG KEY STAKEHOLDERS
Sustainable performance comes when your team owns the process. We coach your people on the disciplines to prioritise their efforts around the most valuable KPIs, generate improvement ideas, agree stretch targets, and drive implementation to deliver the intended results. We assist your team to build ownership through continuous “on-the-job” training from our business coaches.

ESTABLISH CLEAR ACCOUNTABILITIES FOR MEASURABLE RESULTS
We assist you to introduce a cascaded system of clear accountabilities in which individuals are responsible for specific KPIs. On an ongoing basis, business units and individuals commit to targets, plan how to achieve them, measure the results, review their performance and lock improvements into the fabric of the organisation. This systemic approach creates an aligned, organisation-wide focus and enthusiasm based on measurable results.

ENSURE APPROPRIATE LEVEL OF RIGOUR
Successful improvement work demands rigour from an organisation. We assist you to create a culture that ensures decisions are based on facts and that the root cause of problems are identified and solved. We ensure that improvement ideas are well conceived and planned, risks managed, capex optimised, and that implementation success is tracked.

ENSURE INITIATIVES ARE "LOCKED IN" AND SUSTAINABLE
Improvement programs are pointless unless they deliver real bottom line benefits and unless those benefits are "locked-in" and sustainable. We track the implementation of all improvement initiatives and measure the value they deliver to the organisation through their effect on the relevant KPIs and the profitability of the business overall.

CREATE THE PASSION TO SUCCEED
Maintaining enthusiasm and creating an organisation-wide passion for improvement is a prerequisite for sustained results. We work with your people to develop and implement the systems and processes needed to ensure that the practice of continuous improvement becomes part of the culture of your organisation. Together we instil the processes, habits and skills that equip each individual to constantly seek out and achieve the next level of performance improvement

AND, WE WILL FIT IN WITH YOUR EXISTING PROGRAMS
PIP brings a rigorous approach to identifying, evaluating, prioritising, implementing, and locking-in improvement opportunities. The PIP approach and tool set is entirely compatible with Lean, Six Sigma, TQM, SPC and other robust, fact-based improvement methodologies. (See our LeanSmart approach) Our Resultants have the intelligence, experience and flexibility to blend our methodologies in with your organisation’s existing programs to minimise disruption or confusion. We bring the horsepower to accelerate delivery of performance improvement, and the stamina and commitment to stay the course.


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Rapid, sustainable results


“You and your team have really done a great job for us. I don't think anyone will be able to say that this partnership was anything but a complete success - Over delivered on targets, wrapped up on time, services delivered under budget and no one got hurt”

Grant Farrows
Business Improvement Manager
Ekati Diamonds, BHP Billiton

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
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