PIP’s experience, which may appear counter-intuitive at first, is that by increasing your expectations of performance from people and improving your performance management system, you are more likely to retain your best people.

PIP’s performance management approach contains three key elements:

• Ensure measurable, single-point accountability for each KPI in the business
• Cascade regular, prioritized cycle of “Plan-Do-Reviews” at each layer in the organization
• Periodically review the talent of the entire organization with specific actions for each individual